1. Introduction
Malaika Social Organization (referred to herein as "MASO", "we", "us", or "our") is a non-governmental organization legally registered in the United Republic of Tanzania under Registration Number 16NGO/R/0724, with headquarters at Jangwani House No. 34, P.O. Box 489, Sumbawanga, Rukwa Region.
We are dedicated to safeguarding the privacy and personal data of our website visitors, donors, volunteers, community partners, and beneficiaries. This Privacy Policy details our practices concerning the collection, storage, utilization, and disclosure of your information in compliance with the laws of Tanzania and international privacy standards.
2. Information We Collect
We collect information that you provide directly to us when interacting with our website, including:
- Contact Information: Full name, email address, telephone number, and physical or postal address when you submit our contact form or make an inquiry.
- Donor Details: Name, contact details, donation amount, intended program designation, and transaction reference numbers when you support our projects. (Note: MASO never stores full credit card numbers or banking passwords on its servers).
- Volunteer & Partner Inquiries: Skills, educational background, professional affiliation, and messages submitted for volunteer or institutional partnership consideration.
- Technical & Analytical Data: IP address, browser type, operating system, pages visited, and visit timestamps collected automatically through standard server logs and analytical cookies.
3. How We Use Your Information
The information we collect is strictly used for legitimate charitable and organizational purposes:
- To communicate with you regarding your inquiries, volunteer applications, or partnerships.
- To process donations, issue official contribution receipts, and provide accountability reports.
- To publish project impact reports and news updates to subscribers who have requested them.
- To maintain the technical integrity, security, and performance of our website.
- To comply with regulatory obligations under the Non-Governmental Organizations Act and Tanzanian law.
4. Data Storage and Security
We employ administrative, technical, and physical security safeguards to protect your personal data against unauthorized access, destruction, loss, or alteration. Website communications are transmitted via standard Transport Layer Security (TLS/SSL) encryption.
5. Cookies and Tracking Technologies
Our website may use functional and anonymous statistical cookies to enhance your browsing experience and monitor aggregate website performance. You have the option to accept or decline cookies via your web browser settings without losing access to primary site content.
6. Third-Party Links
Our website may contain references or links to external partner organizations (such as official media coverage or institutional collaborators). MASO does not control and is not responsible for the privacy practices or contents of third-party websites.
7. Your Rights
Depending on applicable privacy legislation, you have the right to:
- Request access to any personal information we hold concerning you.
- Request correction of inaccurate or incomplete personal records.
- Request deletion of your contact data from our active donor or volunteer outreach registries.
- Withdraw consent for organizational email communications at any time.
8. Contact Our Privacy Officer
For any questions, requests, or privacy concerns, please contact our administrative desk:
- Organization: Malaika Social Organization (MASO)
- Physical Address: Jangwani House No. 34, Sumbawanga, Rukwa Region, Tanzania
- Postal Address: P.O. Box 489, Sumbawanga, Tanzania
- Email: contact@malaikaorganization.org
- Phone: +255 768 000 000